Support
Email contact@nymrel.com or use the contact form. We answer within two business days.
I bought Premium and the app still asks me to pay
Open GolfFlow and tap Restore purchases on the paywall. That re-checks with whichever rail you bought through. If it still will not unlock, email us the receipt and we will fix it by hand.
How do I cancel?
It depends where you bought it. If you subscribed inside the app, cancel in your device's subscription settings — we cannot cancel a store subscription for you. If you subscribed on this website, email us and we will cancel it. Either way you keep access through the period you already paid for.
Refunds
Bought on the website: email us within 14 days and we refund it, no argument. Bought inside the app: refunds are handled by Apple or Google, not by us — request one through the store. We will help you find the form if you are stuck.
A tee time request was not confirmed
A request is not a reservation. It is only booked once you get explicit confirmation from GolfFlow or the course. If a request went quiet, contact the course directly — and tell us, because that is a problem on our end.
Delete my account or my data
Email us from the address on the account and we delete it, along with your rounds. See the privacy policy for what we store and why.
GolfFlow is a Nymrel product. Payments are processed by JALENBUILDS LLC. Billing questions: pricing · terms